Our customers experience with us is important to us, that is why as part of our after sales and customer service standards we constantly monitor our network of training course providers with customer satisfaction surveys. This shows us where we excel and more importantly where we can improve our service.
Code of Conduct
We operate to a strict code of conduct which every training course provider must agree to prior to advertising their training courses with us.
We constantly monitor our customer feedback to maintain a high level of customer service. Any training provider dropping below our 'Acceptable Customer Service Levels' are immediately removed from our network. This means you can be sure that every course that you book with Training Courses Direct is delivered to the very highest standard by a high level accredited training course provider.
